The PaquaVida Water Purification System has undergone rigorous testing in various environments, in collaboration with the University of the West of England. We use only premium quality parts that have been extensively tested across Europe, ensuring safety and reliability. Currently, PaquaVida systems are installed throughout Europe, complying with both country-specific and EU drinking water standards, and serving homes, businesses, and hospitals.
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Our Standards and Operations
Leading Components
Our approach to manufacturing and production is meticulous. We employ a systems approach to ensure the entire process operates cohesively and can address systemic challenges. Each variation of the PaquaVida Water Purification System is assembled at our factory in Portsmouth, UK, using components from leading suppliers, such as Grundfos. We ensure that all components meet the highest international standards.
Quality Assurance
All manufacturing processes adhere to a stringent quality management system, certified under ISO 9001.
Sustainable Production
The manufacturing and engineering sectors are increasingly focusing on environmental sustainability, and at Paqua, these principles are at the heart of our operations. While applying sustainable practices across all areas of production presents ongoing challenges, we are committed to continual improvement.
Our People
Our team, with its expertise and motivation, drives our success. We invest in our employees because we believe that nurturing a skilled and motivated workforce is crucial for our sustainability. This investment enables us to create and deliver innovative solutions for our customers.
Ongoing Support
We view our customers as partners, fostering a deep understanding of their needs to deliver long-term solutions. The delivery of a PaquaVida Water Purification System marks the beginning of a collaborative relationship, not the end. We are dedicated to providing ongoing support, and as a Paqua customer, you can expect excellence at every turn.
Customer Life Cycle
Paqua’s customer life cycle focuses on delivering exceptional support and value at every stage. Initially, we collaborate closely with each client to design bespoke units tailored to their unique requirements, ensuring perfectly optimised functionality and seamless integration. Once installed, our relationship extends well beyond setup. We provide ongoing assistance, helping customers analyse unit performance through real-time analytics and in-depth data insights, enabling informed decisions and efficient resource management. Our dedicated team of professionals stands ready to tackle maintenance and repairs, quickly addressing any issues that may arise to keep systems running smoothly. By routinely assessing units’ performance and condition, we proactively identify potential improvements, minimising downtime and preserving water quality standards. This comprehensive, customer-centric approach ensures that Paqua’s clients benefit from consistent, high-level service throughout their entire product life cycle. Ultimately, our commitment to bespoke solutions, ongoing engagement, and dedicated support guarantees enduring customer satisfaction and peace of mind.
Contact Us
We’re here to help! Whether you have questions about our product, need assistance with your order, or want to learn more about our mission for a cleaner, greener home, our team is ready to assist you.